At AXA Mandiri, we provide a variety of access that allows you to contact us easily. Enjoy the benefit of AXA Mandiri SMS and AXA Mandiri Voice which operates 24 hours; AXA Mandiri Call, and Customer Service in every day and working hours, to get policy information according to your need.
Enjoy a quick and easy access for your policy via AXA Mandiri SMS. Now you can get information about your policy, anywhere, 24 hours a day. AXA Mandiri SMS provides information simply by sending an SMS via GSM mobile phone to number 67888.
How to Obtain the Service:
Make sure your mobile phone number registered in AXA Mandiri is the number you wish to use, or contact Customer Care Centre +62 21 3005 8788 to update your data. The phone number is automatically registered to use this facility. Service applies to users of Indosat and Telkomsel.
AXA Mandiri Customers can also access information about their policy at any time through +62 21 3005 8788. Information on the status of policy, the unit price, unit balance, maturity premium, total premium payments, and other general information can be obtained through an interactive system AXA Mandiri Voice.
Use the numbers below to easily find the information you need:
PT AXA Mandiri Financial Services
Customer Care Centre
AXA Tower lt. GF
Jl. Prof. Dr. Satrio Kav. 18, Kuningan City
Jakarta 12940, Indonesia
Tel: +62 21 3005 8788
Fax: +62 21 3005 7800
Operasional hours: Monday - Friday, 08.00 - 17.00